Privacy Policy

1. Introduction

Prime Crown Cleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Request a quote or book a service
• Communicate with us via email, phone, or WhatsApp
• Subscribe to our newsletter or updates

This information may include: name, email address, phone number, postal address, property details, and service preferences.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and respond to your inquiries and requests
• Send you quotes, confirmations, and service-related communications
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, email services)
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings. We use Google Analytics to understand how visitors interact with our website.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: